What is emotional intelligence?
Salovey and Mayer define emotional intelligence (EI) or the so called “emotional quotient” (EQ) as:
“the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth.”
So, the awareness you have about your feelings and those of others and how you can use this awareness to manage others or life situations. This is what defines your emotional intelligence.
Let us exemplify the above with an everyday situation. Imagine that you enter a dialogue with someone who has the opposite view on a topic that you are passionate about. Instead of stonewalling their arguments, you are capable of listening openly to their truth, and you are aware of their emotional state. To top it up, you are also in control of your emotional reactions during the dialogue. You, as person with high emotional intelligence levels, manage to listen, monitor your and the other person’s feelings and reply with objectivity in a manner that will not upset or offend the speaker.
Can you interview for emotional intelligence?
There are do’s and don’ts when you interview for emotional intelligence. The best way to grasp candidates’ EQ is to do a behavioral event interview where you ask situational questions and have follow-up questions to dig deeper. And the best way to make the most of your time and have concrete questions? Be prepared in advance with a linguistic resume screen reader that identifies each candidate’s personality traits so that you can dive in and get to know the individual during the interview.
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